Best Alternatives to Re:amaze
Help desk with live chat, chatbots and AI for small teams. Basic $29, Pro $49, Plus $69 per team member/month ($26.10, $44.10, $62.10 annual); Starter $59/month flat for 500 conversations. 14-day trial. Our comprehensive comparison helps you find the perfect Customer Support alternative based on pricing, features, privacy, and workflow requirements. We've hand-picked the top-rated tools with strong free tiers and proven user satisfaction.
Quick Comparison
| Tool | Pricing | Best For |
|---|---|---|
| Gorgias | free-trial | E-commerce help desk with order data in every ticket and an ... |
| Chatwoot | freemium | Open-source omnichannel inbox with AI. Cloud: free for 2 age... |
| Hiver | free-trial | Gmail-native help desk with assignment, SLAs, analytics, cha... |
| Tidio | freemium | Tidio combines live chat, ticketing, automation flows, and t... |
| Intercom | free-trial | Inbox, help centre, messenger and the Fin AI agent. Essentia... |
Gorgias
E-commerce help desk with order data in every ticket and an AI agent. Priced per ticket, not per agent: Starter $40/month (50 tickets), Basic $90/month or $77 annual (300 tickets), Pro $550/month or $471 annual (2,000 tickets).
Chatwoot
Open-source omnichannel inbox with AI. Cloud: free for 2 agents (500 conversations/month), Startups $19, Business $39, Enterprise $99 per agent/month billed annually. Self-host free. 15-day trial.
Hiver
Gmail-native help desk with assignment, SLAs, analytics, chat, WhatsApp and voice. Growth $25 annual/$35 monthly, Pro $55/$65, Elite $85/$95 per user/month. 7-day trial.
Tidio
Tidio combines live chat, ticketing, automation flows, and the Lyro AI Agent to automate and manage customer support conversations from a single platform.
Intercom
Inbox, help centre, messenger and the Fin AI agent. Essential $29, Advanced $85, Expert $132 per seat/month as listed; Fin from $0.99 per resolved outcome. 14-day trial.
Freshdesk
Help desk ticketing with SLAs, automations and a knowledge base. Growth $19, Pro $55, Enterprise $89 per agent/month billed annually; Freddy AI Copilot $29 per agent/month. Free trial.