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Help desk with live chat, chatbots and AI for small teams. Basic $29, Pro $49, Plus $69 per team member/month ($26.10, $44.10, $62.10 annual); Starter $59/month flat for 500 conversations. 14-day trial.
Editor's take: “A flat $59 starter for small teams and per-member tiers above it; AI resolutions metered” — Sohail Akhtar
Reviewed by Sohail Akhtar
Lead Editor & Founder
What we like
Limitations
| Plan | Details |
|---|---|
| Trial | 14-day free trial, no card; no free plan |
| Starter | Starter – $59 per month flat, unlimited team members, up to 500 responded conversations (listed on 14 September 2026) |
| Basic | Basic – $29 per team member/month, or $26.10 billed annually (listed on 14 September 2026) – 5 AI resolutions per user/month |
| Pro | Pro – $49 per team member/month, or $44.10 billed annually (listed on 14 September 2026) – 10 AI resolutions per user/month |
| Plus | Plus – $69 per team member/month, or $62.10 billed annually (listed on 14 September 2026) – 20 AI resolutions per user/month |
| Addons | Additional AI resolutions $0.85 each (listed on 14 September 2026) |
Re:amaze is a paid help desk with a 14-day free trial (no card) and no free plan. Its pricing page listed Basic at $29 per team member/month or $26.10 billed annually, Pro at $49 or $44.10 annually, and Plus at $69 or $62.10 annually, on 14 September 2026, plus a Starter plan at a flat $59 per month for unlimited team members and up to 500 responded conversations. AI agent resolutions beyond the per-user allowance (5, 10 or 20 per month by tier) were $0.85 each.
Quick Summary
Re:amaze is a help desk aimed at online stores and small teams: shared inboxes, live chat, chatbots, FAQs, proactive messages and an AI agent, priced per team member with an unusual flat-rate Starter plan. Its pricing page on 14 September 2026 listed Basic at $29, Pro at $49 and Plus at $69 per team member per month, and a Starter at $59 per month flat for up to 500 responded conversations.
Associated Tags
help desk for ecommerce, live chat and chatbots, small business help desk, ai support agent, gorgias alternative
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