Pricing: Paid
Verified: Yes
Rating: 4.2/5
AI customer service for Shopify - auto-resolves 60% tickets + upsells. Starter $50/mo integrates orders/emails/chat.
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Category
Customer Support
Editor-selected listing
Verified by our team
Independent & reader-supported
Pricing
Starter $50/mo (Pro $360/mo; Enterprise custom)
What is Gorgias?
Gorgias automates Shopify support - AI detects intent (refund/shipping), auto-replies using customer order data, upsells during chats. 60% ticket automation.
Starter $50/mo: Shopify/Magento integration. Pro $360/mo: advanced macros/AI.
Ecommerce stores reduce support 70% + increase AOV 15% via automated order lookups.
Associated Tags
gorgias shopify ai 2026, ecommerce helpdesk automation, 60% ticket auto resolution, shopify order integration, ai customer service $50, magento bigcommerce gorgias, support upsell automation, reduce support costs 70%
Key Features
60% automatic ticket resolution
Shopify/Magento order integration
AI intent detection auto-reply
Chat/email/social unified inbox
Upsell macros during support
70% support cost reduction
15% AOV increase proven
100+ ecommerce brands
API/custom automation
SOC2/GDPR compliant
Editor's note
4.2 / 5.0AI automation platform with good workflow capabilities
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Frequently Asked Questions
Gorgias auto-resolves what percentage support tickets?
60%+ tickets automatically resolved using Shopify order data + AI intent detection.
Shopify integration - order data access?
Native Shopify integration pulls real-time order/shipping/customer data into tickets.
Starter $50/mo - feature limits?
Full AI automation + unlimited agents/emails/chat. Pro adds advanced reporting.
Upsell automation during support chats?
AI suggests/recommends products during refund/shipping conversations.
Supported ecommerce platforms?
Shopify/Magento/BigCommerce + API for custom platforms.