Best Alternatives to Hiver
Gmail-native help desk with assignment, SLAs, analytics, chat, WhatsApp and voice. Growth $25 annual/$35 monthly, Pro $55/$65, Elite $85/$95 per user/month. 7-day trial. Our comprehensive comparison helps you find the perfect Customer Support alternative based on pricing, features, privacy, and workflow requirements. We've hand-picked the top-rated tools with strong free tiers and proven user satisfaction.
Quick Comparison
| Tool | Pricing | Best For |
|---|---|---|
| Freshdesk | free-trial | Help desk ticketing with SLAs, automations and a knowledge b... |
| Crisp | freemium | Live chat, shared inbox, chatbot and AI agent priced per wor... |
| Front | free-trial | Team inbox for email, chat, SMS and social with collaboratio... |
| Missive | free-trial | Shared inbox with team chat on every conversation, covering ... |
| Intercom | free-trial | Inbox, help centre, messenger and the Fin AI agent. Essentia... |
Freshdesk
Help desk ticketing with SLAs, automations and a knowledge base. Growth $19, Pro $55, Enterprise $89 per agent/month billed annually; Freddy AI Copilot $29 per agent/month. Free trial.
Crisp
Live chat, shared inbox, chatbot and AI agent priced per workspace: free forever for a first inbox, then Mini $45, Essentials $95, Plus $295 per month with seats included. 14-day trial.
Front
Team inbox for email, chat, SMS and social with collaboration, rules and analytics. Starter $25 (up to 10 seats), Professional $65 (up to 50), Enterprise $105 per seat/month billed annually. 14-day trial.
Missive
Shared inbox with team chat on every conversation, covering email, SMS, WhatsApp and social. Starter $14, Productive $24, Business $36 per user/month billed yearly. 30-day trial.
Intercom
Inbox, help centre, messenger and the Fin AI agent. Essential $29, Advanced $85, Expert $132 per seat/month as listed; Fin from $0.99 per resolved outcome. 14-day trial.
Re:amaze
Help desk with live chat, chatbots and AI for small teams. Basic $29, Pro $49, Plus $69 per team member/month ($26.10, $44.10, $62.10 annual); Starter $59/month flat for 500 conversations. 14-day trial.