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Live chat, shared inbox, chatbot and AI agent priced per workspace: free forever for a first inbox, then Mini $45, Essentials $95, Plus $295 per month with seats included. 14-day trial.
Editor's take: “Free-forever shared inbox and flat per-workspace pricing rather than per seat” — Sohail Akhtar
Reviewed by Sohail Akhtar
Lead Editor & Founder
What we like
Limitations
| Plan | Details |
|---|---|
| Free | Basic – free forever; a first shared inbox with website chat |
| Mini | Mini – $45 per month per workspace, 4 seats, ~90 automated conversations, $5 AI credits (listed on 14 September 2026) |
| Essentials | Essentials – $95 per month per workspace, 10 seats, ~450 automated conversations, $25 AI credits (listed on 14 September 2026) |
| Plus | Plus – $295 per month per workspace, 20+ seats, ~1,350 automated conversations, $75 AI credits (listed on 14 September 2026) |
| Addons | Additional agent $10 per month; 14-day trial, no card |
Crisp has a free-forever plan for a first shared inbox. Its pricing page listed Mini at $45 per month per workspace (4 seats included), Essentials at $95 per month per workspace (10 seats) and Plus at $295 per month per workspace (20+ seats) on 14 September 2026, each with a block of automated conversations and AI credits included. Additional agents were $10 per month. A 14-day free trial of all features needs no card; monthly and yearly billing are offered.
Quick Summary
Crisp is the support platform that charges per workspace instead of per seat: a free-forever shared inbox for a solo founder, then flat monthly plans that include a block of seats, AI credits and automated conversations. Its pricing page on 14 September 2026 listed Mini at $45, Essentials at $95 and Plus at $295 per month per workspace, with extra agents at $10 each.
Associated Tags
live chat software, shared inbox, free customer support tool, ai support agent, intercom alternative
Who should use Crisp?
Discover practical workflows and real-world scenarios where Crisp delivers key solutions.
A solo founder answers site chat and email from the free inbox
A ten-person support team pays one flat $95 workspace fee instead of ten seats
An agency runs each client as a separate workspace
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