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Pricing: Free trial
Editor rating: 4.2/5
Updated: September 2026

Shared inbox with team chat on every conversation, covering email, SMS, WhatsApp and social. Starter $14, Productive $24, Business $36 per user/month billed yearly. 30-day trial.

Editor's take: The cheapest per-user shared inbox here, with a 30-day trial and no card — Sohail Akhtar

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Editor's Verdict

Official Review
Missive is the affordable shared inbox: email plus chat plus channels for $14 a user on yearly billing. It is not a help desk with self-service, and does not pretend to be.
4.2 / 5.0
Editor Rating

Reviewed by Sohail Akhtar

Lead Editor & Founder

Pros

What we like

  • Lowest per-user price among the shared inboxes here
  • A month-long trial with no card
  • Feels like email, not like a ticket queue

Cons

Limitations

  • No knowledge base or customer portal
  • No AI agent for self-service
  • Monthly rates not readable on the page

Pricing

PlanDetails
Trial30-day free trial of Productive, no card; no free plan
StarterStarter – $14 per user/month billed yearly (listed on 14 September 2026) – shared mailboxes, team spaces, conversations and tasks
ProductiveProductive – $24 per user/month billed yearly (listed on 14 September 2026) – integrations, rules, basic analytics
BusinessBusiness – $36 per user/month billed yearly (listed on 14 September 2026) – advanced analytics, API and MCP access

Missive is a paid tool with a 30-day free trial of the Productive plan (no card) and no free plan. Its pricing page listed Starter at $14 per user/month, Productive at $24 per user/month and Business at $36 per user/month, all billed yearly, on 14 September 2026. Yearly billing was stated as 20% off monthly; monthly rates were not readable in the HTML.

What is Missive?

Quick Summary

Missive is a team inbox that feels like an email client: shared and personal email, SMS, WhatsApp, Messenger and Instagram in one app, with internal chat on every thread, assignment, rules and shared labels. Its pricing page on 14 September 2026 listed Starter at $14, Productive at $24 and Business at $36 per user per month billed yearly.

Missive combines personal and shared mailboxes with chat threads attached to each conversation, so a team discusses a customer email inside the email rather than in Slack. It supports SMS, WhatsApp, Messenger and Instagram, offers rules and automations, shared labels, tasks, canned responses, basic analytics and an API with MCP access on the Business plan. On 14 September 2026 its pricing page listed Starter at $14 per user per month billed yearly, Productive at $24 and Business at $36, with yearly billing stated as 20% off monthly; monthly rates were not readable. Every new team starts on a 30-day trial of Productive with no card and nothing charged when it ends. Compare alternatives.

Associated Tags

shared inbox, team email, collaborative inbox, email and sms inbox, front alternative

Key Features

Shared and personal email in one client
Team chat attached to every conversation
SMS, WhatsApp, Messenger and Instagram
Rules, automations and shared labels
Tasks and canned responses
API and MCP access on Business

Target Audience

Who should use Missive?

Small teams that want a shared inbox without a help-desk interfaceCompanies moving off a shared Gmail loginTeams that already collaborate in chat and want it inside email
Real Use Cases

How professionals leverage Missive – Team Inbox and Chat for Email, SMS and Social

Discover practical workflows and real-world scenarios where Missive delivers key solutions.

01

An agency team drafts a client reply together inside the email thread

02

A small support team handles email and SMS from one app for $14 a seat

03

A founder keeps personal and support@ mail in the same window

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Front

Team inbox for email, chat, SMS and social with collaboration, rules and analytics. Starter $25 (up to 10 seats), Professional $65 (up to 50), Enterprise $105 per seat/month billed annually. 14-day trial.

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Gmail-native help desk with assignment, SLAs, analytics, chat, WhatsApp and voice. Growth $25 annual/$35 monthly, Pro $55/$65, Elite $85/$95 per user/month. 7-day trial.

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Chatwoot

Open-source omnichannel inbox with AI. Cloud: free for 2 agents (500 conversations/month), Startups $19, Business $39, Enterprise $99 per agent/month billed annually. Self-host free. 15-day trial.

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Re:amaze

Help desk with live chat, chatbots and AI for small teams. Basic $29, Pro $49, Plus $69 per team member/month ($26.10, $44.10, $62.10 annual); Starter $59/month flat for 500 conversations. 14-day trial.

Frequently Asked Questions

How much does Missive cost?
Starter $14, Productive $24 and Business $36 per user per month billed yearly, as listed on 14 September 2026. Yearly billing was stated as 20% off monthly.
Does Missive have a free plan?
No. Every new team gets a 30-day trial of the Productive plan without a card.
Missive or Front?
Both are collaborative inboxes. Front adds SLAs, a knowledge base, deeper analytics and AI add-ons at $25 to $105 per seat; Missive is cheaper and simpler.