Best Alternatives to Crisp
Live chat, shared inbox, chatbot and AI agent priced per workspace: free forever for a first inbox, then Mini $45, Essentials $95, Plus $295 per month with seats included. 14-day trial. Our comprehensive comparison helps you find the perfect Customer Support alternative based on pricing, features, privacy, and workflow requirements. We've hand-picked the top-rated tools with strong free tiers and proven user satisfaction.
Quick Comparison
| Tool | Pricing | Best For |
|---|---|---|
| Intercom | free-trial | Inbox, help centre, messenger and the Fin AI agent. Essentia... |
| Chatwoot | freemium | Open-source omnichannel inbox with AI. Cloud: free for 2 age... |
| Front | free-trial | Team inbox for email, chat, SMS and social with collaboratio... |
| Hiver | free-trial | Gmail-native help desk with assignment, SLAs, analytics, cha... |
| Kayako | paid | Help desk with an outcome-priced AI agent. Kay AI $1 per ful... |
Intercom
Inbox, help centre, messenger and the Fin AI agent. Essential $29, Advanced $85, Expert $132 per seat/month as listed; Fin from $0.99 per resolved outcome. 14-day trial.
Chatwoot
Open-source omnichannel inbox with AI. Cloud: free for 2 agents (500 conversations/month), Startups $19, Business $39, Enterprise $99 per agent/month billed annually. Self-host free. 15-day trial.
Front
Team inbox for email, chat, SMS and social with collaboration, rules and analytics. Starter $25 (up to 10 seats), Professional $65 (up to 50), Enterprise $105 per seat/month billed annually. 14-day trial.
Hiver
Gmail-native help desk with assignment, SLAs, analytics, chat, WhatsApp and voice. Growth $25 annual/$35 monthly, Pro $55/$65, Elite $85/$95 per user/month. 7-day trial.
Kayako
Help desk with an outcome-priced AI agent. Kay AI $1 per fully resolved ticket (escalations and simple deflections free); Kayako One platform (ticketing, knowledge base, live chat, automation, reporting, white-glove onboarding) priced via a strategy session.
Buffer
Social media scheduler priced per channel: free for 3 channels, Essentials $5/channel/month, Team $10/channel/month. 14-day trial on paid plans.