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HappyFox

Pricing: Paid

Editor rating: 3.8/5

Updated: September 2026

Omnichannel help desk with unbundled AI. Help Desk from $24/agent/month (unlimited-agent pricing also offered); HappyFox AI from $14/agent/month; Chatbot $0.33/resolution; Assist AI from $1/user; Contact Center from $99/agent; Service Desk from $49/agent; Workflows from $199/month; CRM from $20/user.

Editor's take: “Mid-market help desk with unbundled AI; Help Desk from $24 an agent a month, AI from $14, chatbot $0.33 a resolution” — Sohail Akhtar

Top Alternatives

Editor's Verdict

Official Review

HappyFox is the unbundled help desk: ticketing from $24 an agent, AI from $14, a chatbot at $0.33 a resolution, and a contact centre when you need it.

3.8 / 5.0

Editor Rating

Reviewed by Sohail Akhtar

Lead Editor & Founder

Pros

What we like

Starting prices published per product
AI unbundled and per-resolution chatbot
Unlimited-agent option

Cons

Limitations

Full tier ladders are behind separate pages
No free plan
Many products to understand

Pricing

Plan	Details
HelpDesk	Help Desk – from $24/agent/month; unlimited-agent pricing also offered (listed on 14 September 2026)
Ai	HappyFox AI – from $14/agent/month; Assist AI from $1/user/month; Chatbot $0.33/resolution (listed on 14 September 2026)
ContactCenter	Contact Center Suite – from $99/agent/month (listed on 14 September 2026)
ServiceDesk	Service Desk – from $49/agent/month (listed on 14 September 2026)
Workflows	Workflows – from $199/month (listed on 14 September 2026)
Crm	HappyFox CRM – from $20/user/month; startup programme waives per-user fees for 12 months (listed on 14 September 2026)

HappyFox has no free plan. Its pricing page on 14 September 2026 listed starting prices per product: Help Desk from $24 per agent per month (unlimited-agent pricing also available); HappyFox AI from $14 per agent per month; Assist AI from $1 per user per month; Chatbot at $0.33 per resolution; Contact Center Suite from $99 per agent per month; Service Desk from $49 per agent per month; Workflows from $199 per month; HappyFox CRM from $20 per user per month. Full tier ladders are behind per-product pricing pages; a startup programme offers 12 months without per-user fees for eligible companies.

What is HappyFox?

Quick Summary

HappyFox is an omnichannel help desk with a separate contact-centre suite, service desk and a new CRM. Its pricing page on 14 September 2026 listed Help Desk from $24 per agent a month, HappyFox AI from $14 per agent, a chatbot at $0.33 per resolution, Contact Center from $99 per agent, Service Desk from $49 per agent, Workflows from $199 a month and a CRM from $20 per user.

HappyFox sells its support stack as separate products, which makes it easy to buy only the ticketing. On 14 September 2026 its pricing page listed Help Desk starting at $24 per agent a month, with an unlimited-agent option; HappyFox AI, which adds AI to every ticket, from $14 per agent a month; Assist AI for employee support in Slack and Teams from $1 per user a month; a chatbot at $0.33 per resolution that it claims deflects up to 70% of tickets; Contact Center Suite from $99 per agent a month; Service Desk for IT from $49 per agent; Workflows automation from $199 a month; and a new HappyFox CRM from $20 per user, with a startup programme offering a year without per-user fees for eligible companies. Detailed tier prices sit behind "See pricing" links per product. See similar solutions.

Associated Tags

help desk software, omnichannel support, ai ticketing, freshdesk alternative, contact center software

Key Features

Omnichannel ticketing with automation rules

AI on every ticket sold per agent

Chatbot billed per resolution

Contact centre, service desk and CRM products

Workflow automation across systems

Target Audience

Who should use HappyFox?

Mid-market support teamsBuyers who want AI as a separate line itemCompanies consolidating support, IT and CRM

Real Use Cases

How professionals leverage HappyFox – Help Desk from $24 an Agent with AI Priced per Agent and per Resolution

Discover practical workflows and real-world scenarios where HappyFox delivers key solutions.

A support team buys Help Desk alone at $24 an agent

A company adds the chatbot and pays only per resolution

An IT team runs Service Desk alongside support

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Hiver

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Gorgias

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Frequently Asked Questions

Is HappyFox free?

No. Help Desk starts at $24 an agent a month; a startup programme waives per-user fees for a year for eligible companies.

How much does HappyFox cost?

Help Desk from $24 an agent a month, HappyFox AI from $14, chatbot $0.33 per resolution, Contact Center from $99, Service Desk from $49, Workflows from $199 a month, CRM from $20 a user, as listed on 14 September 2026.

HappyFox or Freshdesk?

Freshdesk Growth is $19 an agent billed annually with Freddy AI as a $29 add-on; HappyFox starts at $24 with AI from $14 and a per-resolution chatbot. Compare on what you will actually use.