Pricing: Free trial
Verified: Yes
Updated: September 2026
Build GPT-4 powered AI chatbots trained on your own documents and website with no code, anti-hallucination technology, and enterprise-grade data privacy.
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Editor-selected listing
Verified by our team
Independent & reader-supported
Pricing & free tier — last checked
How we checked: read directly from the vendor's own pricing page — source
There is no free plan at all. The only free entry is a 7-day trial of the Standard tier, and it requires a credit card. Paid access starts at $99/month, which is an order of magnitude above the other tools we feature.
| What | What we found | Status |
|---|---|---|
| Whether a free plan exists | No. The page offers "full access to all Standard features of CustomGPT.ai, for 7 days without any charges", and a credit card is required to start it.This is the catch. Our own listing described the product only as "Tiered SaaS", which did not tell a reader that there is no free tier and that a card is needed to look around. | Confirmed |
| Standard | $99/month, or $89/month billed annually — 10 agents, 5,000 documents per agent, 1,000 queries per month, 60M words storage | Confirmed |
| Premium | $499/month, or $449/month billed annually — 25 agents, 20,000 documents per agent, 5,000 queries per month, 300M words storage | Confirmed |
| Enterprise price | Not shown on the page — custom quote, described as "fully flexible limits on data, queries & seats" | Vendor doesn't publish this |
Editor verification notes
- The 1,000-queries-a-month ceiling on the $99 Standard plan is the number to check against your own volume before subscribing; it is a per-month cap, not a per-agent one.
- Prices are the USD figures shown to a logged-out visitor; regional pricing may differ.
- We earn a commission if you subscribe through our link. We are publishing that this one has no free tier and needs a card anyway.
Checked by the TheToolsVerse Verification Desk — by reading the vendor's own published pages, not by testing the product in an account. CustomGPT can change prices at any time without notice. The date above is the last time we looked; if it looks old, treat every figure here as unconfirmed and check CustomGPT directly before paying.
How we verify →Editor's Verdict
Official ReviewCustomGPT is a well-built no-code platform for businesses that need AI chatbots grounded in their own content, with the anti-hallucination technology and compliance certifications making it a credible option for regulated or accuracy-sensitive industries. Teams with tight budgets should compare the query limits across plans carefully against their actual support volume before selecting a tier.
Reviewed by Sohail Akhtar
Lead Editor & Founder
Pros
What we like
- The combination of RAG-based grounding, anti-hallucination enforcement, and automatic source citations makes it one of the more reliable no-code chatbot platforms for industries where factual accuracy matters
- Support for over 1,400 file formats and integrations with tools like HubSpot, Google Drive, and Shopify allows teams to connect their existing content sources without reformatting data
- SOC-2 Type II and GDPR compliance, combined with a strict no-external-training data policy, addresses the privacy concerns that often slow enterprise AI adoption
Cons
Limitations
- The Standard plan at $99 per month is priced higher than several comparable no-code chatbot alternatives, which may be a barrier for small teams or early-stage businesses evaluating the market
- Monthly query limits on the Standard and Premium plans require active monitoring for businesses with variable or growing support volumes, as additional queries beyond the allocation are billed separately
Pricing
| Plan | Details |
|---|---|
| Free | A 7-day free trial is available with access to the platform's core features, allowing teams to test chatbot creation, document ingestion, and deployment before committing to a paid plan. No credit card is required to start the trial. |
| Paid | The Standard plan is priced at $99 per month and includes 10 AI agents, 1,000 queries per month, 5,000 documents per agent, 60 million words of storage, 3 team member seats, and RAG API access. The Premium plan at $499 per month includes 25 agents, 5,000 queries per month, 20,000 documents per agent, 300 million words of storage, 5 team member seats, automatic website content syncing, and removal of CustomGPT branding. The Enterprise plan offers custom pricing and includes everything in Premium plus forward-deployed engineers for custom workflow development, unlimited video minutes, dedicated support, and advanced security options including SAML and SSO. Annual billing reduces the Standard plan to approximately $89 per month and the Premium plan to approximately $449 per month. |
CustomGPT offers a 7-day free trial with no credit card required. The Standard plan is $99 per month, the Premium plan is $499 per month, and Enterprise pricing is custom. Annual billing provides approximately 10% discount on paid plans.
What is CustomGPT?
Quick Summary
CustomGPT is a no-code AI agent platform that allows businesses to build and deploy chatbots trained entirely on their own documents, website content, and knowledge base, powered by GPT-4 and Retrieval-Augmented Generation. It is designed for customer support teams, internal knowledge management, and business automation use cases where response accuracy and data privacy are non-negotiable requirements. The platform requires no coding knowledge and supports over 1,400 file formats, making it accessible to non-technical teams across most industries.
CustomGPT is a no-code AI chatbot and agent platform built for businesses that need AI responses grounded strictly in their own content rather than general internet knowledge. The platform combines GPT-4 with Retrieval-Augmented Generation to ensure every chatbot response is sourced directly from the documents, files, or website content the user provides during setup. It supports over 1,400 file formats including PDFs, Word documents, Excel spreadsheets, HTML pages, PowerPoint files, and audio and video metadata, which makes it practical for organizations with diverse and complex knowledge bases. A built-in anti-hallucination layer restricts the chatbot to only answering based on verified source content, with automatic citations included in each response so users can trace answers back to their origin. Explore this option. The platform also supports 93 languages, integrates with tools including Zapier, Google Drive, HubSpot, and Shopify, and includes RAG API access on paid plans for developers who need to embed the AI into existing workflows. CustomGPT is used primarily by customer support teams that need to automate responses to routine inquiries without sacrificing accuracy, HR and operations teams building internal knowledge assistants for employee queries, SaaS companies deploying product-specific support bots, legal and healthcare organizations where factual accuracy is critical, and knowledge management specialists making company documentation searchable through a conversational interface. In a typical deployment, a team uploads their support documentation or points the platform at their website, configures the chatbot's tone and branding, and deploys it within a matter of hours. The Standard plan supports up to 10 agents with 1,000 queries per month and 60 million words of storage, while the Premium plan expands to 25 agents and 5,000 monthly queries with website auto-sync and branding removal included Browse related picks.
Read the full overviewShow less
CustomGPT's strongest differentiator is the combination of RAG-based accuracy, anti-hallucination enforcement, and enterprise compliance features including SOC-2 Type II and GDPR certification, with a no-code interface that makes deployment accessible without engineering resources. The platform has been adopted by over 10,000 organizations, including institutions such as MIT. Explore this option. The primary limitation is cost — the Standard plan at $99 per month is higher than several competing no-code chatbot tools, and the query limits on entry plans may require careful management for businesses with high support volumes. Additional queries can be purchased beyond the monthly allocation, but teams should factor this into their cost planning before committing to a plan Browse related picks.
Associated Tags
AI chatbot builder, no-code AI agent, custom ChatGPT, RAG chatbot, GPT-4 business bot, customer support automation, knowledge base AI, anti-hallucination AI
Key Features
No-code AI agent creation from documents and website content
GPT-4 and RAG for source-grounded accurate responses
Anti-hallucination technology with automatic source citations
Support for 1,400+ file formats including PDF, Word, and Excel
93-language multilingual chatbot support
SOC-2 Type II and GDPR compliance with no external data training
RAG API access for custom workflow integration
Auto-sync website content on Premium and above
Target Audience
Who should use CustomGPT?
customer support teamsHR and operations managersSaaS companieslegal and healthcare organizationsknowledge management specialistsnon-technical business teams
Real Use Cases
How professionals leverage CustomGPT – No-Code AI Chatbot Builder Trained on Your Business Content
Discover practical workflows and real-world scenarios where CustomGPT delivers key solutions.
01
Customer support teams deploying AI agents that answer product and service questions strictly from their official documentation without generating inaccurate responses
02
HR and operations departments building internal knowledge assistants that let employees query company policies, onboarding materials, and SOPs through a chat interface
03
SaaS companies creating product-specific support bots trained on their help center articles and API documentation to reduce first-line support ticket volume
04
Legal and healthcare organizations deploying AI assistants that answer questions from verified content only, with citations provided for every response to support auditability
05
E-commerce businesses integrating CustomGPT with their Shopify store and product catalog to automate pre-sale and post-sale customer inquiries
06
Knowledge management teams making large internal document libraries searchable and queryable through a conversational AI interface accessible to non-technical staff
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Frequently Asked Questions
What is CustomGPT?
CustomGPT is a no-code platform that lets businesses build AI chatbots and agents trained on their own documents, website content, and knowledge base using GPT-4 and Retrieval-Augmented Generation technology.
How does CustomGPT prevent AI hallucinations?
CustomGPT uses a built-in anti-hallucination layer that restricts chatbot responses to content sourced directly from the documents or website the user uploads, with automatic citations included in every answer.
Is CustomGPT free to use?
CustomGPT offers a 7-day free trial with access to core features and no credit card required. After the trial, continued access requires the Standard plan at $99 per month or above.
What is CustomGPT pricing?
The Standard plan is $99 per month, the Premium plan is $499 per month, and Enterprise pricing is custom. Annual billing reduces these to approximately $89 and $449 per month respectively.
What file types does CustomGPT support?
CustomGPT supports over 1,400 file formats including PDFs, Word documents, Excel spreadsheets, PowerPoint files, HTML pages, and audio and video metadata, making it compatible with most business knowledge bases.
Is CustomGPT safe for sensitive business data?
Yes. CustomGPT holds SOC-2 Type II and GDPR compliance certifications and does not use ingested business data to train external AI models, keeping all uploaded content private to the account.
Who should use CustomGPT?
CustomGPT is best suited for customer support teams, HR departments, SaaS companies, legal and healthcare organizations, and any business that needs an accurate AI assistant built on their own content rather than general internet knowledge.