Echowin AI

Echowin AI is a customer communication automation platform that lets businesses create AI agents capable of answering inbound phone calls and managing website chat without human involvement. The agent is trained by connecting a knowledge base, adding custom tools and actions, and configuring integrations with CRM systems, calendars, and other business applications. Before going live, agents can be tested via phone, voice, or chat within the platform at no cost. A built-in CRM tracks interaction history, and Business Compass provides AI-generated insights from call and chat data. Full API access is included, allowing technical teams to integrate Echowin into broader product or workflow infrastructure. Echowin AI is used by local service businesses handling appointment inquiries and service questions after hours, healthcare practices managing patient communication with HIPAA-compliant configuration, e-commerce operations routing product and order queries away from human staff, and enterprises managing high inbound call volumes across multiple locations. The Self-Serve plan costs $49.99 per month and includes 1,600 credits, equivalent to approximately 100 minutes of AI phone calls per month. See related options. After the included credits are exhausted, usage is billed at $0.16 per minute for calls and $0.03 per chat message. Building, training, and testing agents is free before deployment and requires no credit card. The White Glove managed plan provides custom pricing with a dedicated account manager, professional agent setup, continuous optimization, performance monitoring, and HIPAA and SOC2 Type II compliance for organizations that need enterprise-grade security or prefer not to self-manage the configuration. Echowin AI provides a clear path to deploying functional AI phone and chat agents without requiring development resources, with the free build-and-test environment reducing commitment risk before going live. The $49.99 per month Self-Serve plan is suited to businesses with moderate call volumes, while the per-minute overage model means costs scale predictably with usage. Organizations with complex compliance requirements, high call volumes, or limited technical capacity will find the White Glove plan more appropriate, though pricing requires a direct sales conversation Find related tools.